Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. TAX and Shipping 📦

If you are viewing the site from outside the UK. The price you see is without 20% GB VAT/TAX

*even though it says 'Tax included'

Please note, you may have to pay importation fees.

Please check with your local authorities for how much this will be.

Our shipping calculator is an estimate - we will message before sending anything if the costs are higher than you have paid.

SHIPPING OUTSIDE OF THE U.K AND TAXES

Now that the UK has left the E.U. anyone buying from outside of the U.K. is liable for their country's import taxes. This is nothing new for people buying from outside of Europe but for all E.U. citizens the following info is really important.

For people in Europe what this means is that you will be charged your country's import fees when the order is ready for delivery. Each country has their own fees, and you should look into them before placing your order, but they will be roughly 20% - 25% of your order cost. 

Before BREXIT you were paying UK VAT on all items that you bought in the UK. But now, since BREXIT, you no longer pay the UK Tax so all items will be 20% cheaper than people buying in the UK. Instead, you will pay your own country's taxes when the item is ready for delivery, they will not be delivered until you have paid.

For people outside of the E.U. nothing changes – you do not pay any UK taxes (VAT) on our website and you will be liable for your own country's import tax. These fees will be charged by the courier when your order is ready for delivery. 

We have no control over these costs, and you will need to research these costs on your government website and take them into account when placing the order as the courier will not deliver your order until these are paid. 

When the courier is ready to deliver, they will get in contact for payment, if you then decide that these fees are too much you are well within your right to refuse delivery but these fees do not go away. Your item will then be returned to us, and we will have to pay the fees as well as return shipping costs, extra customs fees (for coming back into the U.K.) and admin fees. Once these fees are paid we will refund your order minus these extra costs. We will not know the exact amount we will be refunding until we have paid all fees and have the order back with us. 

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We aim to use Royal Mail as our main carrier as they deliver to almost every house and have great logistics in place if you are not in to sign for your parcel!

However, on larger items, we shop around, we use a local shipping broaker who support us with UK and international shipping.

DELIVERY TO MAINLAND UK

Addition costs for larger items and next day services may apply for locations such as Scottish Islands, Scottish Highlands, Northern Ireland, Isle of Wight, Guernsey, Jersey, Isle of Man, please contact us if you need any advice.

DAMAGE
Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as "Damaged" and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’. 
It is your duty to inspect and confirm that the goods are in perfect condition before signing.
If the goods are damaged and not signed for as such, Worthing Watersports cannot accept any liability and the item will not be replaced or reimbursed.

Worthing Watersports reserves the right to refuse any order and will advise the potential purchaser at a reasonable time.

In exceptional circumstances, we may have to contact you if a destination evokes additional charges.​

Product

Please see our returns policy here

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Other

You can contact us through our contact page! We will be happy to assist you.

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