An Update on Gen2 Connectivity with Carbon Track Boards
We wanted to provide an update on progress finding a solution for the very small number of boards with carbon foil tracks interfering with connectivity between Gen2 kits and the controller. We are pleased to advise we have a working a solution, more information below.
Information as of 12 January 2023 - This article will be updated as more information is available.
The Identified Issue:
If you are not aware, a very small number of boards are experiencing connectivity issues with Gen2 systems. These boards are made from carbon construction and have carbon fibre wrapped tracks. While the R&D team did extensive testing on a large range of boards prior to release of the Gen2 System, this connectivity issue was never encountered.
We have done further testing and while some boards with carbon tracks have no issues, some boards were resolved by simply touching the controller to the deck of the board until the unit has breached the water.
Note: This connectivity issue is affecting less than 1% of riders currently using Gen2 systems and is as result of a very small selection of boards.
Boards that have been identified include:
Armstrong FG
Takuma Rising Sun 2023
Takoon
Core Kites (Unconfirmed)
Majek 40L Carbon Fiber Board
The Solution:
The team have been working very hard on finding a solution for this small number of boards effected, to extend our compatibility.
We have a working prototype that is proving to be a stable solution moving forward and we are continuing to test this. The next steps for us here are to continue developing this solution into something that can be commercially produced and used by all.
This solution will be a user fitted, non-destructive, passive flat antenna patch that can be used by those with boards experiencing connectivity loss and will be very easy to install.
We understand that some people want to use these specific boards, or others with carbon wrapped tracks so rest assured that we are working to have a solution to you as soon as possible.
Thank you for your patience and understanding as we work through this, something that was unforeseen despite extensive testing as so few boards relative to all board manufactured in this world have carbon tracks.
We will continue to update this post with more information as it becomes available and look forward to providing a sustainable solution to those effected as soon as we can!
Also see here for more information on improving connectivity with Carbon Boards
The Foil Drive Team
1 comment
Micha Dassler
Hi guys, I own an 88 ltr. Armstrong FG board and an Armstrong 107 ltr. DW board. As soon as your antenna is out I will buy your product.
Pls notify me
Ty